FAQ


SHIPPING

Orders ship within 3-4 business days. Standard shipping rates apply for all domestic orders within Australia and NZ.

International shipping rates vary by country and will be calculated at checkout.


PAYMENTS

We accept most credit cards, PayPal, Applepay and PayID.

Pay in 4 available via PayPal or Klarna where applicable. Any payment problems get in contact with me ASAP.


CUSTOM ORDERS

Interested in a custom piece? Send a DM on Instagram or email [email protected] to discuss your idea, pricing and timeframes.


REFUNDS & RETURNS

All sales are final due to the handmade and custom nature of our products. If your order arrives damaged, defective or you're unhappy with the quality, contact us within 48 hours of delivery with photos and we'll make it right.

Slight variations in materials and construction are part of what makes each piece unique and are not considered defects.

Digital products are non-refundable once downloaded.